Is your item defective or damaged?
We're sorry to hear that. We will gladly review your request.
Please do not send the item back to us yet, but provide us with details about your return using the contact form below.

To process your return claims more quickly, please provide the invoice number when contacting us. You can find this on your invoice.

Please send returns to:
Stratic International GmbH
Heinkelstraße 20
30827 Garbsen

Repairs go to:
Stratic International GmbH
c/o Dolfi 1920 GmbH
Langer Kornweg 34C
65451 Kelsterbach